Subject: Follow-up – Outstanding information request (Great House Farm, Llandough) – originally sent 20 June 2026 From: Requester Direction: sent Date: Tue, 11 Aug 2026 02:43 UTC Institution: Dwr Cymru Welsh Water Refs: none Archive id: gm-19feeb428c9f92d6 ------------------------------------------------------------ Environmental Information Requests Team, I am writing to follow up on my request for recorded information concerning Great House Farm (Ty Mawr), Llandough. I first emailed Dŵr Cymru on 20 June 2026 (to [email redacted]) requesting access to any records held relating to water supply accounts, billing history, and correspondence concerning the property. I sent a reminder to the same address on 1 August 2026. I have received no acknowledgement or response to either message. Please confirm: Whether my original request has been received and logged. Whether it is being handled under the Environmental Information Regulations 2004. When I may expect a substantive response (or a formal refusal if the information is considered outside the scope of the Regulations). I would be grateful for a reply within the next 10 working days. If a different internal reference or contact point is now handling the matter, please let me know. Thank you for your attention. Yours faithfully, Requester