Public authority under FOIA and the EIR. Escalation: Public Services Ombudsman for Wales (PSOW). Court: Administrative Court (judicial review). Correspondence: 4 emails (2 sent, 2 received).
📍 Checked in at: Certificate application (GRO / register office)
Next step (forecast): request, 26 Oct 2026
Every option used up (forecast): 29 March 2028
No public statements found yet; the record below involves them.
We checked Bridgend, Pontypridd and Merthyr Tydfil along with local crematoria and found no death, burial or cremation record for Mary Doreen Williams in early 1983, so we again point you to the General Register Office using Volume 28, Page 3029.
“do not hold a death record for Mary Doreen Williams in the March qtr of 1983”
We confirm Cardiff Register Office does not hold the death registration for Mary Doreen Williams, cite a FreeBMD index reference of Volume 28, Page 3029, and suggest ordering a certificate through the General Register Office head office in Southport.
“VOLUME 28 PAGE NO 3029 comes up”
We do not believe the requested death record is held in the Vale of Glamorgan and have passed it to our Cardiff colleagues, who will be in touch if they hold it.
“I do not believe it is held in the Vale of Glamorgan.”
I thanked the registration officer, noting the information given went beyond what was needed and that I appreciated it.
“That was more than you needed to you and I appreciate that.”
Seen ✓ · answered 30 Sep 2026
We confirm we only hold William Buckler's 1990 death record; Mary Doreen Williams' 1983 record is not held by us or Barry Register Office. We cannot comment on individual cases and direct you to GRO head office with the volume and page number for that certificate.
“we cannot comment on individual cases and that is the case for the solicitor”
We confirm we hold the death record for William Buckler and set out certificate purchase options (£38.50 priority or £12.50 standard), but we cannot locate the death entry for Mary Doreen Williams.
“I can confirm that we hold the record for William Buckler but unfortunately I cannot locate the death entry for Mary Doreen Williams”
We were unable to find records for either requested certificate and advise contacting Cardiff directly, since deaths in Llandough between 1990 and 1996 are held there and South Glamorgan covered the Vale and Cardiff.
“We have been unable to find records for either of the requested certificates.”
We confirm we hold the death record for William Buckler but cannot locate one for Mary Doreen Williams, and explain the options and costs for ordering a certificate copy.
“I can confirm that we hold the record for William Buckler but unfortunately I cannot locate the death entry for Mary Doreen Williams”
I asked Cardiff/Vale Register Office for certified copies of death certificates for William Buckler (died 1990, Llandough Hospital) and Mary Doreen Williams (registered March 1983, South Glamorgan Vol 28 Page 3029), and requested guidance on process and required details.
Seen ✓ · answered 8 Sep 2026
Small print: dotted links explain a word (see the glossary); amber-shaded links list every name the records use for the same thing.
