We acknowledge the follow-up email and repeat that operational policing matters must be reported directly to South Wales Police via 101, confirming our office does not forward reporting emails.
“it is not practice for our office to forward reporting e-mails directly to South Wales Police”
We explain that the Police and Crime Commissioner's office is separate from South Wales Police and cannot allocate staff to operational matters; concerns should be reported to the police via 101 or anonymously via Crimestoppers.
“South Wales Police and the South Wales Police and Crime Commissioner are two separate organisations”