| EV ID | EV-0492 |
|---|---|
| Institution | Welsh Government / Cadw |
| Matter | Formal complaint about 1988 listing assessment handling |
| Route / regime | Email · complaint |
| Their reference | #628635887 |
| Request date | 17 Sep 2026 |
| Statutory deadline | No statutory deadline applies |
| Deadline | no statutory deadline |
| First reply (not an acknowledgement) | 30 Sep 2026 |
| Days waited | 13 |
| Response class | correspondence (no disclosure) |
| Exemptions cited | none cited |
| Redirected to | — |
| Fees or charges named | — |
| Messages | 5 sent · 4 received (2 acknowledgements only) |
| Attachments from the institution | 0 archived |
About this page type → Read the Docs · All requests (disclosure record) · Dartboard: disclosure record
Timeline
| Date | Direction | Class | Summary | Copy |
|---|---|---|---|---|
| 17 Sep 2026 | → to institution | complaint | The requester lodges a formal complaint about Cadw's handling of the 1988 listing assessment, citing a 1982 GGAT consultation letter. | email · text |
| 20 Sep 2026 | → to institution | complaint | The requester re-serves the formal complaint after delivery failures and asks for a complaint reference to be issued. | email · text |
| 22 Sep 2026 | → to institution | complaint | The requester supplements the earlier complaint with additional matters concerning planning and archival evidence. | email · text |
| 27 Sep 2026 | ← from institution | acknowledgement only | An automated reply acknowledges receipt of the requester's email to the Welsh Government. | email · text |
| 30 Sep 2026 | → to institution | complaint | Requester restates a stage-one complaint about Cadw's 1988 assessment and requests a written decision and record confirmation. | email · text |
| 30 Sep 2026 | ← from institution | acknowledgement only | Automatic out-of-office reply confirming the recipient will deal with emails after a stated return date. | email · text |
| 30 Sep 2026 | ← from institution | correspondence (no disclosure) | Complaints Advice Team outlines complaint policy scope and states relevant officials will respond directly. | email · text |
| 21 Oct 2026 | ← from institution | correspondence (no disclosure) | The official replies to four complaint emails: Cadw has no separate complaints process, the complaints team replied on 30 September that it cannot investigate, and there is nothing further to add without contemporary evidence. | email · text |
| 21 Oct 2026 | → to institution | chase | The requester follows up. | email · text |
Note: A formal complaint was re-served and acknowledged, with policy scope clarified by the complaints team.
